{"product_id":"extended-onsite-tech-support-session-2-hours","title":"Extended Onsite Tech Support Session (2+ Hours)","description":"\u003cp style=\"line-height: 1.7; color: #444;\"\u003eChoose the Onsite 2+ Hours service when you know your job will take longer than a quick visit. This extended session is ideal for more complex setups such as multi-device installations, office-wide troubleshooting, large data transfers or multiple issues to be resolved in a single visit.\u003c\/p\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eA certified technician will spend dedicated time at your home or office working through your task list in order of priority, ensuring that key systems and devices are configured correctly and performing reliably before they leave.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003ePermanent Key Specifications\u003c\/h3\u003e\n\u003cp style=\"font-size: 14px; color: #777; margin-bottom: 10px;\"\u003eThese details remain fixed for this service:\u003c\/p\u003e\n\u003ctable style=\"width: 100%; background: #fafafa; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eExtended Onsite Tech Support Session (2+ Hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eCoverage\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eAustralia-Wide (Home \u0026amp; Office visits)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px;\"\u003eSession Length\u003c\/td\u003e\n\u003ctd style=\"padding: 10px;\"\u003eMinimum 2 hours onsite, with option to extend as agreed with the technician\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eCore Specifications\u003c\/h3\u003e\n\u003ctable style=\"width: 100%; background: #fafafa; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; width: 35%; padding: 10px; border-bottom: 1px solid #eee;\"\u003eTypical Use Cases\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eMultiple device setups, office refits, full home network checks, large software rollouts, data migration projects and complex troubleshooting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eIncluded Tasks\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eDiagnostics, troubleshooting, configuration, installations, updates and optimisation for covered devices within the booked time window\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eDevices Covered\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eLaptops, desktops, printers, routers, smart devices and common office\/home network equipment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eSupport Contacts\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003ePhone: +61 405 398 695  •  Email: helpdesk@aussiezgoodshub.com\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px;\"\u003eImportant Notes\u003c\/td\u003e\n\u003ctd style=\"padding: 10px;\"\u003eAdditional time beyond the initial 2 hours, hardware, or specialist services may attract extra charges, discussed with you before proceeding.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eWhat’s in the Box\u003c\/h3\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eOne extended onsite session with a certified technician dedicated to your chosen tasks, up to the booked duration. The technician will work through your priority list and provide updates as they go.\u003c\/p\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eIf more time or additional visits are recommended, we will clearly outline the options and associated costs so you can decide what works best.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eWarranty \u0026amp; Returns\u003c\/h3\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eThis service includes \u003cstrong\u003e7-day return\/refund eligibility\u003c\/strong\u003e under Australian Consumer Law for service-related issues.\u003c\/p\u003e\n\u003cp style=\"font-size: 13px; color: #777;\"\u003eResults may depend on the age and condition of your equipment. Some issues may require further visits or specialist repair.\u003c\/p\u003e","brand":"Aussiez Goods Hub ","offers":[{"title":"Default Title","offer_id":52359721976122,"sku":"AUS-SERV-006","price":399.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0977\/1699\/4362\/files\/Artboard2_4x-100_58bcb516-7922-408e-8dd7-477a9fb00cef.jpg?v=1767783770","url":"https:\/\/aussiezgoodshub.com\/products\/extended-onsite-tech-support-session-2-hours","provider":"Aussiez Goods Hub ","version":"1.0","type":"link"}