We ship using Australia Post and Sendle from Melbourne, VIC 3131.

Yes. All payments are processed through secure, encrypted payment gateways. We use trusted payment providers to ensure your personal and financial information remains protected.

You can pay using:

• PayPal
  
• Debit/Credit Cards
  
• Apple Pay, Google Pay, Shop and more options are available at checkout
  

We do not store your card details.

Aussiez Goods Hub operates as an independent retailer. We are not affiliated with or endorsed by any specific manufacturer. All trademarks belong to their respective owners.

Yes, international shipping is available. Delivery times and costs vary based on your location and selected shipping method.

Orders are processed within 2–5 business days (handling time).

Delivery typically takes 5–7 business days (transit time).

Estimated total delivery time across Australia is 7–12 business days, depending on location.

We aim to deliver:

• A seamless and secure shopping experience
  
• Clear communication at every stage of the order
  
• Fast, reliable nationwide shipping
  
• Consistent product quality
  
• Dedicated after-sales support
  

Our mission is to become Australia’s most trusted destination for premium tech and accessories.

Our order cut-off time is 2:00 PM (Australian Eastern Standard Time, Melbourne). Orders placed after this time are processed the next business day.

We offer a 7-day return window for items that are:

• Unused
  
• In original packaging
  
• In resalable condition
  

We accept returns for:

• Faulty or damaged items
  
• Incorrect items received
  
• Change-of-mind (12% restocking fee applies)
  

Refunds are processed within 5–7 business days after inspection.

To request a return, please email:

helpdesk@aussiezgoodshub.com

Include the following details:

• Full Name
  
• Order Number
  
• Reason for Return
  
• Photos (if applicable)
  

Our team will respond within 2–3 business days with further instructions.

Emailing us at helpdesk@aussiezgoodshub.com with:

• Name
• Order number
• Reason for return
• Photos (if applicable)

Our team will respond within 2–3 business days with instructions.