Terms of service

Important Notice: Nothing in these Terms limits or excludes any rights or remedies you may have under the Australian Consumer Law (ACL). Our goods and services come with guarantees that cannot be excluded under Australian law.

OVERVIEW

Welcome to Aussiez Goods Hub. The terms “we”, “us” and “our” refer to Aussiez Goods Hub. We operate this website, including all related information, content, features, tools, products and services (collectively, the “Services”). The platform is hosted by Shopify, enabling us to provide a secure and seamless shopping experience.

These Terms & Conditions (“Terms”) outline your rights and responsibilities when using our Services. By accessing or purchasing from our website, you agree to comply with these Terms as well as our Privacy Policy. If you do not agree, you should discontinue use of our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm you are at least the age of majority in your state or territory of residence. You agree to provide accurate, complete and up-to-date information when creating an account or making a purchase.

You are responsible for maintaining the confidentiality of your account login details and for all activities conducted under your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to ensure product descriptions and images are accurate. However, colours and appearance may vary due to device display settings.

All product descriptions, pricing and availability are subject to change without notice. We may limit quantities offered and discontinue products at our discretion.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. An order is only accepted once payment is processed and we send an order confirmation. We may decline or cancel orders where necessary, including due to payment issues or stock unavailability.

Returns and refunds are handled strictly in accordance with our Refund Policy and the Australian Consumer Law.

SECTION 4 – PRICES AND BILLING

Prices may change without notice. The price at checkout is the final price for your order unless there is an obvious error. Taxes, shipping and handling fees are additional unless stated otherwise.

Quotes issued to customers are valid for a maximum of 48 hours from the time of issue. After this period, pricing and availability may change.

You agree to provide accurate payment information and authorize us to charge your selected payment method for your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and may vary due to postal delays or external factors. While we are not responsible for delays outside our control, we will assist with tracking and resolving delivery issues wherever reasonably possible.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our site—including text, images, graphics, product descriptions, and logos—is owned by Aussiez Goods Hub or its licensors. You may not reproduce or distribute content without prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties. Your use of third-party tools is entirely at your own discretion.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their content or policies. Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Although our platform is hosted by Shopify, your purchase contract is solely with Aussiez Goods Hub. Shopify is not responsible for your transactions with us.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s privacy practices. By using our Services, you consent to this data handling.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us for improvement, marketing or operational purposes.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or omissions and update information at any time, including after an order is placed.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful or harmful activities. We reserve the right to suspend or terminate accounts violating these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access at our discretion. All obligations and protections that naturally extend beyond termination will continue to apply.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as required under the Australian Consumer Law, we do not guarantee that the Services will be uninterrupted, error-free, or free from harmful components.

Nothing in this section affects the non-excludable guarantees provided under the ACL.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, we exclude liability for indirect or consequential loss arising from the use of our Services.

However, nothing in these Terms excludes, restricts, or modifies consumer guarantees or rights under the Australian Consumer Law that cannot be excluded.

SECTION 17 – INDEMNIFICATION

You agree to indemnify Aussiez Goods Hub from claims arising from your breach of these Terms or unlawful use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found invalid, the remainder will continue in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms form the entire agreement between you and Aussiez Goods Hub and supersede prior agreements unless explicitly stated otherwise.

SECTION 20 – ASSIGNMENT

You may not assign rights or obligations without our consent. We may assign our rights under these Terms at any time.

SECTION 21 – GOVERNING LAW

These Terms and any disputes arising under them are governed by the laws of Victoria, Australia.