Extended Onsite Tech Support Session (2+ Hours)
- Regular price
- $399.00
- Sale price
- $399.00
- Regular price
-
Expect prompt delivery and easy tracking — every order comes with updates along the way.
About the Product
Choose the Onsite 2+ Hours service when you know your job will take longer than a quick visit. This extended session is ideal for more complex setups such as multi-device installations, office-wide troubleshooting, large data transfers or multiple issues to be resolved in a single visit.
A certified technician will spend dedicated time at your home or office working through your task list in order of priority, ensuring that key systems and devices are configured correctly and performing reliably before they leave.
Permanent Key Specifications
These details remain fixed for this service:
| Service Type | Extended Onsite Tech Support Session (2+ Hours) |
| Coverage | Australia-Wide (Home & Office visits) |
| Session Length | Minimum 2 hours onsite, with option to extend as agreed with the technician |
Core Specifications
| Typical Use Cases | Multiple device setups, office refits, full home network checks, large software rollouts, data migration projects and complex troubleshooting |
| Included Tasks | Diagnostics, troubleshooting, configuration, installations, updates and optimisation for covered devices within the booked time window |
| Devices Covered | Laptops, desktops, printers, routers, smart devices and common office/home network equipment |
| Support Contacts | Phone: +61 405 398 695 • Email: helpdesk@aussiezgoodshub.com |
| Important Notes | Additional time beyond the initial 2 hours, hardware, or specialist services may attract extra charges, discussed with you before proceeding. |
What’s in the Box
One extended onsite session with a certified technician dedicated to your chosen tasks, up to the booked duration. The technician will work through your priority list and provide updates as they go.
If more time or additional visits are recommended, we will clearly outline the options and associated costs so you can decide what works best.
Warranty & Returns
This service includes 7-day return/refund eligibility under Australian Consumer Law for service-related issues.
Results may depend on the age and condition of your equipment. Some issues may require further visits or specialist repair.
Shipping
1-Year Warranty
Best Offers
Secure Payments
FAQs
Aussiez Goods Hub is an Australian-owned online retailer based in Melbourne, Victoria (ABN 34 684 366 564). We supply technology products and accessories to customers across Australia, focusing on transparent policies, reliable delivery, and responsive customer support.
We ship using Australia Post and Sendle from Melbourne, VIC 3131.
Yes. All payments are processed through secure, encrypted payment gateways. We use trusted payment providers to ensure your personal and financial information remains protected.
You can pay using:
- PayPal
- Debit/Credit Cards
- Apple Pay, Google Pay, Shop and more options are available at checkout
We do not store your card details.
Aussiez Goods Hub operates as an independent retailer. We are not affiliated with or endorsed by any specific manufacturer. All trademarks belong to their respective owners.
Yes, international shipping is available. Delivery times and costs vary based on your location and selected shipping method.
Orders are processed within 2–5 business days (handling time).
Delivery typically takes 5–7 business days (transit time).
Estimated total delivery time across Australia is 7–12 business days, depending on location.
We aim to deliver:
- A seamless and secure shopping experience
- Clear communication at every stage of the order
- Fast, reliable nationwide shipping
- Consistent product quality
- Dedicated after-sales support
Our mission is to become Australia’s most trusted destination for premium tech and accessories.
Our order cut-off time is 2:00 PM (Australian Eastern Standard Time, Melbourne). Orders placed after this time are processed the next business day.
returns & refund
We offer a 7-day return window for items that are:
- Unused
- In original packaging
- In resalable condition
We accept returns for:
- Faulty or damaged items
- Incorrect items received
- Change-of-mind (12% restocking fee applies)
Refunds are processed within 5–7 business days after inspection.
To request a return, please email:
helpdesk@aussiezgoodshub.com
Include the following details:
- Full Name
- Order Number
- Reason for Return
- Photos (if applicable)
Our team will respond within 2–3 business days with further instructions.
Emailing us at helpdesk@aussiezgoodshub.com with:
- Name
- Order number
- Reason for return
- Photos (if applicable)
Our team will respond within 2–3 business days with instructions.