Onsite Technician Call Out Fee
- Regular price
- $200.00 AUD
- Sale price
- $200.00 AUD
- Regular price
-
Expect prompt delivery and easy tracking — every order comes with updates along the way.
About the Product
Our Call Out Fee covers the cost of sending a certified technician directly to your home or office for an onsite visit. This one-time fee includes travel, initial assessment of your issue, and preparation of the right tools and software to get started as soon as we arrive.
Once onsite, your technician will diagnose the problem, explain recommended next steps and, where possible, begin work immediately using the onsite service or labour options you select. This call-out fee ensures transparent pricing and a smooth, professional service experience from the moment you book.
Permanent Key Specifications
These details remain fixed for this service:
| Service Type | Onsite Technician Call Out Fee |
| Coverage | Australia-Wide (Home & Office visits) |
| Visit Type | Standard onsite visit for diagnostics and issue assessment |
Core Specifications
| Purpose | Covers technician travel and initial onsite assessment prior to any labour or extended service work |
| Applicable Services | Home & Office tech support, printer fixes, networking help, data transfer, virus removal and general IT troubleshooting |
| Response Time | We contact you within 24 hours of booking to schedule your onsite visit |
| Support Contacts | Phone: +61 405 398 695 • Email: helpdesk@aussiezgoodshub.com |
| Important Notes | Call Out Fee is charged per visit and does not include extended onsite labour, hardware, or parts. Additional services are billed separately. |
What’s in the Box
One scheduled onsite visit by a certified technician to your nominated address, including travel and initial assessment of reported issues.
After assessment, the technician will discuss any additional labour, data services, hardware or upgrades required, along with estimated costs, before proceeding.
Warranty & Returns
This service includes 7-day return/refund eligibility under Australian Consumer Law for service-related issues.
Call Out Fee is non-transferable and applies per booked visit. Any further work agreed onsite is covered under its own service terms.
Shipping
1-Year Warranty
Best Offers
Secure Payments
FAQs
Aussiez Goods Hub is an Australian-owned online retailer based in Melbourne, Victoria (ABN 34 684 366 564). We supply technology products and accessories to customers across Australia, focusing on transparent policies, reliable delivery, and responsive customer support.
We ship using Australia Post and Sendle from Melbourne, VIC 3131.
Yes. All payments are processed through secure, encrypted payment gateways. We use trusted payment providers to ensure your personal and financial information remains protected.
You can pay using:
- PayPal
- Debit/Credit Cards
- Apple Pay, Google Pay, Shop and more options are available at checkout
We do not store your card details.
Aussiez Goods Hub operates as an independent retailer. We are not affiliated with or endorsed by any specific manufacturer. All trademarks belong to their respective owners.
Yes, international shipping is available. Delivery times and costs vary based on your location and selected shipping method.
Orders are processed within 2–5 business days (handling time).
Delivery typically takes 5–7 business days (transit time).
Estimated total delivery time across Australia is 7–12 business days, depending on location.
We aim to deliver:
- A seamless and secure shopping experience
- Clear communication at every stage of the order
- Fast, reliable nationwide shipping
- Consistent product quality
- Dedicated after-sales support
Our mission is to become Australia’s most trusted destination for premium tech and accessories.
Our order cut-off time is 2:00 PM (Australian Eastern Standard Time, Melbourne). Orders placed after this time are processed the next business day.
returns & refund
We offer a 7-day return window for items that are:
- Unused
- In original packaging
- In resalable condition
We accept returns for:
- Faulty or damaged items
- Incorrect items received
- Change-of-mind (12% restocking fee applies)
Refunds are processed within 5–7 business days after inspection.
To request a return, please email:
helpdesk@aussiezgoodshub.com
Include the following details:
- Full Name
- Order Number
- Reason for Return
- Photos (if applicable)
Our team will respond within 2–3 business days with further instructions.
Emailing us at helpdesk@aussiezgoodshub.com with:
- Name
- Order number
- Reason for return
- Photos (if applicable)
Our team will respond within 2–3 business days with instructions.